579778
9781555425142
At a time when the health care industry is going through a crisis-closures, layoffs, litigation, soaring costs, dissatisfied customers, and increased turnover-some hospitals have dramatically improved quality, productivity, and profitability. How? The leaders of those hospitals have undertaken the systematic and radical transformation necessary to create a hospital equipped to thrive in today's tumultuous and highly competitive environment. Creating the New American Hospital provides health care leaders with the insights they need to make this transformation.Sherman, V. Clayton is the author of 'Creating the New American Hospital A Time for Greatness', published 1993 under ISBN 9781555425142 and ISBN 1555425143.
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