198039
9780538698368
Customer Service
by Career Solutions Training Group Staff
About this item
- Condition: Good
- Provider: Ergodebooks Contact
- Provider Rating: 82%
- Ships From: Multiple Locations
- Shipping: Standard
- Comments: Buy with confidence. Excellent Customer Service & Return policy.
Product details
- ISBN-13: 9780538698368
- ISBN: 0538698365
- Publisher: Cengage South-Western
AUTHOR
SUMMARY
This book enhances the reader's opportunity for career success by targeting fundamental skills. Customer Service will provide foundations for effectively working with others. Covering areas such as forming good relationships, soothing unhappy customers and using the telephone as a customer service tool, this is the perfect reference for the experienced professional, those re-entering the workforce and those beginning their careers.Career Solutions Training Group Staff is the author of 'Customer Service' with ISBN 9780538698368 and ISBN 0538698365.
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