Evaluation and Library Decision Making

Preface Evaluating Library and Information Services Overview of the Evaluation Process Exploiting the Literature on Evaluation The Steps in Conducting an Evaluation Study Evaluating Designs and Data Collection Techniques Sampling Improving the Evaluation Process with a Library Management Information System Importance of Performance Measures in the Evaluation Process Evaluation of Library Reference Services. Sample Topic: Interlibrary Loan Analysis as a Collection Development Tool (By Barbara Klein) Sample Topic: Student Nonuse of Library Literature on CD-ROM (By Elizabeth H. Murray) Communication of Study Findings Barriers to Evaluation-The Political Context Organiztional Change Bibliography Author Index SubjectHernon, Peter is the author of 'Evaluation and Library Decision Making' with ISBN 9780893916862 and ISBN 0893916862.