1320819
9781860761645
Using simple language, real-life examples, graphs and checklists, this book explains how to deliver exceptional customer service in order to differentiate your business from those of your competitors.Daffy, Chris is the author of 'Once a Customer Always a Customer How to Deliver Customer Service That Creates Customers for Life', published 2001 under ISBN 9781860761645 and ISBN 186076164X.
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