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1907671

9780875848679

Best Face Forward Why Companies Must Improve Their Service Interfaces With Customers

Best Face Forward Why Companies Must Improve Their Service Interfaces With Customers
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Product details

  • ISBN-13: 9780875848679
  • ISBN: 0875848672
  • Publication Date: 2004
  • Publisher: Harvard Business School Press

AUTHOR

Rayport, Jeffrey F., Jaworski, Bernard J.

SUMMARY

Bernard J. Jaworski is Cofounder of Marketspace LLC and heads its Monitor Executive Development business unit.Rayport, Jeffrey F. is the author of 'Best Face Forward Why Companies Must Improve Their Service Interfaces With Customers', published 2004 under ISBN 9780875848679 and ISBN 0875848672.

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