Conquer the Cost/Service Compromise A Five-Step Program to Improve Performance and Reduce Costs

Conquer the Cost Service Compromise shows how to trim overhead costs and streamline overhead activities--without sacrificing the company's most important assets. It explains the new cost structure of contemporary organizations and offers a practical "tool set" for cost reduction, including steps for: Evaluating customer requirements; Reducing activity costs; Keeping the redesigned process working smoothly.Booth, Rupert is the author of 'Conquer the Cost/Service Compromise A Five-Step Program to Improve Performance and Reduce Costs' with ISBN 9780786302109 and ISBN 0786302100.