5152912
9781845113032
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This timely and important book presents us with the first empirical study on the citizen's perspective of its Internet-facilitated relationships with governments and other public organisations. It explores the desires and needs over matters related to the governance and democratic design of e-government relationships both from the customer perspective but more powerfully, from a perspective of the "whole citizen."Lips, Miriam is the author of 'Digital Citizen Government and Regulation in the Information Age', published 2007 under ISBN 9781845113032 and ISBN 1845113039.
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