Framework for Management

A Framework for Managementprovides students with a practical and concrete explanation of the management concepts and techniques they'll need to manage today's new organizations. It is intended for use in undergraduate or graduate courses in management or in courses that combine management and organizational behavior (OB). The book's outline follows the familiar planning, organizing, leading, controlling process format. However, its contents and themes stress the management concepts and techniques that students need to manage today's and tomorrow's organizations. Because the human factor is so important to managing change today, this book contains strategically placed people-management examples in most chapters. A Framework for Management, second edition,differs from other management principles' texts in several other ways. It contains a concise but thorough and modern treatment of basic management, combined with free access to what is probably the most extensive chapter by chapter Internet support site available for a textbook, and certainly any management book. The Web site contains for each chapter: an interactive study guide (including chapter objectives and multiple-choice quizzes that can be scored interactively by Prentice-Hall server); interactive exercises; and current events articles for supplementing the material of the chapter with up-to-date current events and articles. In addition,"Managing @ the Speed of Thought"chapter features illustrate how managers are using the Internet to manage their organizations today. Chapter introductions provide a bird's-eye view of the material of the chapter, and a framework for how it all relates to what the student has read in the previous one or two chapters."Tying It All Together"summaries at the end of each chapter emphasize how that chapter's material relates to material in the previous and following chapters. These summaries give students a continuing framework or reference point, so readers always know where they stand, and how that material fits in with the material of the rest of the book.Webnotesin each chapter contain actual company Web pages that illustrate how managers are using the Internet."Entrepreneurs in Action"boxes emphasize the increasing significance of smaller companies in today's business environment and illustrate how entrepreneurs actually apply the management concepts and techniques discussed in that particular chapter. BASIC THEMES Within the planning, organizing, leading, and controlling framework, we emphasize leading-edge management concepts and techniques by focusing on the following seven themes, which are woven into each chapter: Managing today is increasingly technology- and Internet-based.Everywhere you look, companies and their managers are relying on the Internet to manage their businesses more efficiently and responsively. Letting customers track their own products via the Net does more than make things convenient for Dell Computer customers, it also eliminates the need to add hundreds of customer-relations representatives to handle phone calls, as well as the need to house all those people and provide them with telephone support. Almost every company is using technology, and particularly The Internet, to improve its performance. That's why each chapter contains at least one concrete illustration, in a feature called "Managing @ the Speed of Thought," which shows how managers are actually using the Internet and technology to improve the performance of their organizations. For example, "Managing Groups and Teams," Chapter 13, shows how companies are using the Internet and special groupware software packages to enable geographically dispersed team members to interact in real-time. Several "Webnotes" in each chapter, illustrated with actual pages from company Web sites, show how companies are using the Internet to better manage their businesses. People arDessler, Gary is the author of 'Framework for Management', published 2001 under ISBN 9780130910332 and ISBN 0130910333.