2011576
9780765613608
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This seminal work presents an effective model for processing information through five stages from data to actionable knowledge in order to influence behavior within organizations. The authors incorporate such concepts as evolution, semiotics, entropy, complexity, emergence, crisis, and chaos theory in an intriguing alternative to crisis management that can be applied to any organization. Their model shows how to evaluate and share information to enable the organization to avoid disaster rather than simply respond to it.Desouza, Kevin C. is the author of 'Managing Information in Complex Organizations Semiotics and Signals, Complexity and Chaos', published 2004 under ISBN 9780765613608 and ISBN 0765613603.
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