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9780814473689

Managing Knock Your Socks Off Service

Managing Knock Your Socks Off Service
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  • ISBN-13: 9780814473689
  • ISBN: 0814473687
  • Edition: 2
  • Publication Date: 2007
  • Publisher: Amacom

AUTHOR

Bell, Chip R., Zemke, Ron, Bush, John

SUMMARY

This new edition has been revamped with new examples, new stories, new research and new chapters to share with readers how they can successfully create world-class service in their operations and through their people, whether they work with their customers face-to-face or in e-space.Bell, Chip R. is the author of 'Managing Knock Your Socks Off Service ', published 2007 under ISBN 9780814473689 and ISBN 0814473687.

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