1438688
9781560523222
The critical skills outlined in this book teach you to quickly grasp what process improvement is all about, learn specific tools and techniques applicable to every business, understand what needs changing and create a process map, and implement changes and measure their effectiveness.Flanigan, Eileen is the author of 'Process Improvement Enhancing Your Organization's Effectiveness' with ISBN 9781560523222 and ISBN 1560523220.
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