5472021
9780312374693
Effective communications is essential in business & everyday life and, argues Bert Decker, the basis is trust. With examples & exercises he shows readers how to win emotional trust & learn how to impress & persuade anyone.Decker, Bert is the author of 'You've Got to Be Believed to Be Heard Reach the First Brain to Communicate in Business and in Life', published 2007 under ISBN 9780312374693 and ISBN 0312374690.
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